Understand what your obligations are – under the Consumer Rights Act 2015 – when a This guidance is for England & Wales Where a consumer presents themselves as a business (for example, by buying goods for personal use example, mail order or internet) or at a consumer's home etc; see 'Consumer Contracts Do you sell to consumers? Buyers outside the UK; Information requirements; Cancellation rights; Dispute resolution; Common questions; Receiving payments Buying something and finding it is faulty or damaged can be highly frustrating and inconvenient. Fortunately, consumers have robust legal rights to return or reject a faulty item and demand a refund. When you buy goods, whether in store or online, the seller must comply with minimum statutory Website by mcmnet.co.uk. The Consumer Protection' team of the Office of Fair Trading seeks to achieve these Legislation: Monitor changes in the UK and European consumer landscape Ensure that online purchases are made from trustworthy and secure websites.
Learn more about your consumer rights and how they apply to you when shopping either on the high street or online.
The purchase of goods and services over the internet, by phone or by mail order generally is subject to the same consumer rights as if you had bought the item The Consumer Rights Act came into force on 1 October 2015 and covers the nature of the fault – it's best to seek legal advice or visit http://www.adviceguide. org.uk. If you're buying online from a private seller you have the same rights as if Learn more about your consumer rights and how they apply to you when shopping either on the high street or online. Understand what your obligations are – under the Consumer Rights Act 2015 – when a This guidance is for England & Wales Where a consumer presents themselves as a business (for example, by buying goods for personal use example, mail order or internet) or at a consumer's home etc; see 'Consumer Contracts Do you sell to consumers? Buyers outside the UK; Information requirements; Cancellation rights; Dispute resolution; Common questions; Receiving payments
23 Jan 2017 And with online purchases growing rapidly and e-crimes being She has worked on the consumer protection and the UK competition regime
8 Sep 2016 UK consumer spend on videogames is increasing: according to figures to purchase, says OFT, dated 26 September 2013; Children's Online
If you buy something, without seeing it in person first, for example, if you make an online purchase, you are covered under the Consumer Contracts Regulations, as well as the Consumer Rights Act. Your consumer rights within the first 14 days of buying online
1 Oct 2015 The Consumer Rights Act defines digital content as "data which are Jo Twist, CEO of Ukie (UK interactive entertainment), welcomed the Consumer Rights Act changes. give consumers confidence when they are purchasing games in the First week for an online game launch always sees much higher 30 Jun 2013 If you're ordering things online, the Distance Selling Regulations - officially known as the Consumer Protection (Distance Selling) Regulations
This advice applies to England Print whether you bought the item new or secondhand - you'll still have rights. You'll have legal rights if the item you bought is:.
The Consumer Protection' team of the Office of Fair Trading seeks to achieve these Legislation: Monitor changes in the UK and European consumer landscape Ensure that online purchases are made from trustworthy and secure websites.